At this time, Outdoor Specialty Innovations (OSI) is shipping merchandise only to locations within the continental United States, and Alaska. Due to strong product demand, please allow four to six weeks for delivery unless other wised stated. Products are shipped via USPS or FedEx ground. Shipping and handling fee are calculated on each order as to weight and zip code to each order. Express delivery is available at an additional charge. All products must be shipped to a street address we cannot ship to a P.O. Box. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Outdoor Specialty Innovations (OSI) use of personal information that you may submit to OSI through this Web Site is governed by the OSI’s Internet Privacy Policy. At this time, we don't run pop ups, pop unders, of any kind. We don't share your information with third parties for marketing purposes. We don't employ tracking devices for marketing purposes ("cookies", "web beacons," single-pixel gifs). We don't send you unsolicited communications for marketing purposes. Account information is password-protected. Keep your password safe.

If you are not completely satisfied with your recent purchase, we'll refund your money or exchange any item. With Receipt: Returned items accompanied by a receipt will be refunded at the original purchase price, plus applicable sales tax, in the original payment method. Without Receipt: Refunds and exchanges made without a receipt will be processed at the lowest sale price, plus applicable sales tax. Items may be exchanged for the same product or a product of equal price, if another product of greater value is desired the purchase price of the original item may be applied to the purchase of the new item. A ten percent restocking charge will be applied to any open items. Shipping and handling charges will not be refunded unless an error occurred on our part in the shipment of your order.

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Outdoor Specialty Innovations (OSI) and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if OSI believes that customer conduct violates applicable law or is harmful to the interests of Outdoor Specialty Innovations.